Support Is Available
Around the Clock
Use this page to get to the
right support team as quickly as possible.
Technical support teams are on duty 24 x 7 every day of
the year and there are several different teams who
support different products.
Microsoft Dynamics CRM
Online
1-877-276-2464
Technical support is provided through
Customer Source for customer's whose CRM deployment is
hosted by Microsoft.
CRM OnTarget
1-800-893-0453
For customers and partners whose CRM implementations are
managed by CRM OnTarget.
Microsoft Online Services
1-866-441-8425
Technical support for Microsoft's Exchange Online,
SharePoint Online, LiveMeeting, Office Communicator, or
configuring any of these applications.
|
Success vs. Technical Support
The key is understanding the
difference.
CRM OnTarget provides Success Support which simply means
that we help users find new ways and take new steps to
maximize the potential -- and return on -- their xRM
implementation. If a user calls CRM OnTarget with
an error message or other technical question, we will be
happy to patch-in Microsoft at one of the numbers shown
to the left.
If a user calls Microsoft with and asks, "how do I write
a workflow to automate my post-sale business process and
make sure all employees perform at required levels?",
Microsoft will ask you to call us, your partner in
successful deployment.
It is CRM OnTarget who will maintain a close
relationship with your team over the coming years as
your xRM implementaion matures.
|
Privacy Policy