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We guarantee that we will provide you with a system that is properly
deployed in our Class A+, Tier II data centers and runs free of error messages.
If any user gets an error message from Dynamics CRM that implies a
problem with the servers or any other hosted infrastructure, our
team will provide quality and timely support to your users without
charge. The quality of our support is directly correlated to
how we reward our support administrators and engineers. You
will receive an email after every support case asking for one-click
feedback on how well our team performed in supporting you.
In other cases, you may experience a problem that is being caused by
something outside of our control, like your computer and its
configuration,
something installed in Outlook, or even internet connection
problems. In these instances, our company will bill you for
the support. Please review the grid below for specific
examples of paid support.
INITIATE A SUPPORT REQUEST NOW
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