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 If
you empower your sales force to do their jobs more
effectively, you’ll drive sales. That’s why Microsoft
Dynamics™ CRM helps your salespeople become more
efficient tracking sales, managing teams, and better
accessing decision-driving information.
From the office or the road, sales
reps have comprehensive, easy-to-customize sales force
automation capabilities that let them quickly connect to
data, respond to customers, and capitalize on
opportunities as they happen.
Microsoft Dynamics CRM is a powerful
sales edge for your team—and a huge driver for your
business’ success.
Dynamics CRM 4.0 Empowers Your Complete Sales
Cycle
Ensure a shorter sales cycle, achieve higher close
rates, and improve customer retention. With Microsoft
Dynamics CRM, it’s never been easier.
Rich, highly integrated features of
Microsoft Dynamics CRM streamline and allow sales automation
processes and strategy, so your team can do what they do
best: sell.
MANAGE WORK MORE EASILY
Microsoft Dynamics CRM delivers customer relationship
management functionality as a natural extension of
Microsoft Outlook. In other words, you already know how
to use it. All your customer e-mails, appointments,
tasks, and contacts are here, in one place so you’re
ready to focus on sales, not administration.
UNDERSTAND YOUR CUSTOMERS BETTER
When you understand your customers’ needs more fully,
you can foster better relationships with them. Get a
centralized, customizable CRM to view of their
preferences and activity history so you can be more
responsive to their needs.
IMPROVE SALES QUALIFICATION
Who are your best prospects? When you know this, you can
focus your efforts and spend time cultivating the
relationships. Microsoft Dynamics CRM lets you easily
access your data and get a clear picture of your top
leads and prospects.
INCREASE SALES SUCCESS
You know what works and what doesn’t, so create a
workflow system that helps automate those successful
processes. Lead and opportunity management, automated
lead routing, enforceable qualification methodologies,
sales process management, and competitor tracking become
more consistent, so you can be more productive. The
result: you’ll shorten your sales cycle and
improve win rates.
KEEP CUSTOMERS INFORMED
When new products and services are available, every
second counts. You can push information to your
customers automatically with simple, wizard-driven
marketing and sales force tools that get your message
out. You’ll open up new avenues, without any additional
effort.
ANALYZE SALES PERFORMANCE
View where you are, where you’ve been, and where you’re
going; flexible reporting arms you with the knowledge to
identify trends, problems, and opportunities. Forecast
sales, measure business activity and performance, track
sales and service success—you’ll see what it takes to do
even better.
WORK ANYWHERE AND EVERYWHERE
You can’t be everywhere at once, but Microsoft Dynamics
CRM can. Access full sales functionality with offline or
online CRM through Microsoft Outlook, or work from any
location using the Web client or Microsoft Windows
Mobile®–based Pocket PC.
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