About Microsoft Dynamics
CRM
Improve productivity
and get results with Dynamics CRM and CRM OnTarget.
Functionality, flexibility, and
familiarity combine in Microsoft
Dynamics CRM to give you a proven
solution for successful and fruitful
customer relationships.
Take on the
critical issues facing your business
with built-in solutions for sales,
marketing, customer service,
analytics, and workflow. Microsoft
Dynamics CRM keeps everything and
everyone connected. And helps you
make well-informed business
decisions.
Five
Integrated Modules -- All working in Microsoft
Outlook
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Sales
No matter how
complex your sales process, Microsoft
Dynamics CRM can help you quickly
qualify sales leads and opportunities,
streamline your sales strategy, and help
your force access critical customer
information at a moment’s notice to help
make the sale.
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Marketing
Transform customer
information into action with Microsoft
Dynamics CRM. You’ll have clear insight
into your customers' unique needs and
preferences with built-in reporting and
analysis tools. Use the targeted
information you glean to focus your
marketing efforts and execute smarter
campaigns.
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Customer
Service
Every interaction
with a customer is vital. From
delivering the right answer the first
time, to resolving issues appropriately
to coordinating services, Microsoft
Dynamics CRM can help enhance your
relationships with your customers by
enabling you to offer high-quality,
personalized service.
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Analytics
Understandable
information put to work quickly is key
in your competitive world. Dynamics CRM
uses predictive analytics to turn your
data into knowledge, from prioritizing
leads to recommending strategic sales
tactics. You can even combine data with
workflow to respond in real-time to your
business changes.
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Workflow
Foundation
Collaborate at
every level—and give everyone access to
the business process best practices that
can make them more effective and
efficient. Microsoft Dynamics CRM
empowers a more consistent, productive
company.
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Visit the Microsoft Dynamics CRM
website
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Top Reasons for Dynamics CRM
And there are a thousand more.
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1. |
Seamlessly integrate with
Microsoft Office 2007 or 2010 and access all CRM
functions from within Microsoft Outlook.
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2. |
Automate business processes with Dynamics CRM
Workflow Foundation -- point and click
development puts the power in your hands.
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3. |
Build
dynamically powerful reports using the included
SQL Report Builder, or create advanced reports
in Excel with pivot tables and data
visualization tools.
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4. |
Centralize all
customer information across locations, teams,
territories.
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5. |
Easily assign
security roles to control who has access to what
information, where they can access data, and
when they can access it.
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6. |
Virtually all
functions require no software development skills
which dramatically reduces the need for
expensive outside consultants.
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7. |
Easily import
data from external sources.
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8. |
Easily
integrate with other business inforamtion
systems.
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9. |
Ability to
deploy on premise, with Microsoft Dynamics CRM
Online, or with a partner host like CRM OnTarget
for more complex cloud deployments.
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10. |
Users come up
to speed quickly by using tools they already know
like Microsoft Outlook.
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